Topic
Errors
Why a product error or blocked message appears, and how to diagnose it.
Guides
Articles
Step-by-step write-ups for this topic.
- Restore failed. Check server logs for detailsAdmin storage server restore — unexpected server error (500).View article
- Restore unavailableDeleted files — restore gate dialog title when restore is blocked.View article
- Restored {restored} of {total} selected ({skipped} skipped — plan or storage quota)Deleted files — partial restore; some rows skipped for plan/quota.View article
- Revoking sessions is disabled on this siteAccount sessions — terminate/revoke blocked by site security setting (403).View article
- Save failedManage Account — profile/settings save generic failure.View article
- Select at least one fileDeleted files — bulk restore/delete with empty selection.View article
- Select at least one file (folders are skipped)My Files library — bulk action needs a file; folders alone do not count.View article
- Select at least one item to removeArchive editor — remove/repack with empty selection.View article
- Select at least one placement (FAQ page, Premium page, Contact us, or Create ticket)Admin FAQ/help placements — save with no placement checked (400).View article
- Server is already in trashAdmin storage server — soft-delete while already trashed (400).View article
- Server is not in trashAdmin storage — restore/purge requires the server to be trashed first (400).View article
- Session not foundRevoke session — id missing or not owned by the member (404).View article
- SFTP import session is not readySFTP ingest — import session not in importing state.View article
- SFTP upload is disabled. Contact supportAccount SFTP panel — ingest disabled (member copy with support link).View article
- SFTP upload is not available for your account on any storage server right now (server status, plan, or region restrictions may apply)Account SFTP — no eligible storage server for this user.View article
- SFTP upload isn't enabled for your planAccount SFTP — tier/plan does not include SFTP upload.View article
- Sign in requiredManage account (and APIs) — anonymous visitor; must sign in.View article
- Sign in to view deleted filesDeleted files page — anonymous visitor cannot list trash.View article
- Sign in to view live downloadsLive downloads page — anonymous visitor; must sign in.View article
- Sign in to view reportsMy reports — anonymous visitor; must sign in.View article