SFTP upload isn't enabled for your plan

Account SFTP panel shows account.sftp.tierBlocked (SFTP upload isn't enabled for your plan.). Closely related Help title: SFTP upload not enabled for your plan.

Why this happens

Users-limits / plan feature flag blocks SFTP for this tier. Distinct from site-wide disable or no eligible servers.

Diagnose and fix

1. Upgrade to a plan that includes SFTP, or ask admin to enable it for the tier.

2. See Buy Premium / Premium Pro if premium unlocks SFTP on this site.

3. See SFTP upload / Connect with SFTP.

4. If servers are the issue instead, see the no-upload-servers article.

Related

• SFTP upload not enabled for your plan
• SFTP upload is disabled. Contact support
• SFTP upload is not available for your account on any storage server right now (server status, plan, or region restrictions may apply)
• Buy Premium / Premium Pro