Topic
Errors
Why a product error or blocked message appears, and how to diagnose it.
Guides
Articles
Step-by-step write-ups for this topic.
- Paddle API key is not configuredpaddle-api — API key setting empty before request.View article
- Paddle checkout is not configuredCheckout route chose Paddle but integration not ready (503).View article
- Paddle checkout is not configured on this sitePremium Paddle marketing page — site has no usable Paddle setup.View article
- Paddle checkout is not enabled — add Paddle API credentialsassertPaddleCheckoutReady failed — enable + API credentials required.View article
- Paddle did not return a checkout URL — verify your default payment link is approvedPaddle create-checkout/transaction response unusable — check payment link approval.View article
- Paying with account balance is not availablePremium/balance-pay path — pay-with-balance disabled for this site.View article
- Payment could not be completedCheckout client fallback — payment flow ended without success.View article
- Payment ledger is out of sync with the database schemaAdmin payment-transactions — Prisma client missing fields (e.g. staffReadAt) (503).View article
- Payment not foundAdmin payment detail/refund — payment id missing (404).View article
- Payment order not foundPayPal checkout confirm — local payment/order row missing for capture.View article
- Payment session not foundStripe checkout confirm — payment session row missing for session_id.View article
- PayPal checkout is not configuredCheckout route chose PayPal but integration not ready (503 short form).View article
- PayPal checkout is not configured — add REST credentials in Admin → Payment SettingsReseller/balance top-up — PayPal not ready; shorter Admin → Payment Settings path.View article
- PayPal checkout is not configured — add REST credentials in Admin → Settings → Payment Settings and enable PayPal checkoutRole-plan/session checkout — PayPal not ready; full Settings → Payment Settings path.View article
- PayPal checkout is not enabled — add PayPal REST credentialsassertPayPalCheckoutReady failed — enable + REST credentials required.View article
- Plan not found or checkout is not available for this groupRole-plan checkout — plan/group cannot be purchased (404).View article
- Plan not found or checkout is not availablePremium/coupon path — selected plan cannot be checked out.View article
- Prisma client is missing CheckoutCoupon — recreate the web container, not only restartadmin-checkout-coupons — prisma.checkoutCoupon delegate missing.View article
- Prisma client is missing CheckoutCoupon — recreate the web containercheckout-coupon — prisma.checkoutCoupon delegate missing (shorter recreate wording).View article
- Refunds are only implemented for Stripe paymentsAdmin refund — payment provider is not Stripe (400 family).View article