Errors

Payment could not be completed

Checkout client fallback — payment flow ended without success.

Payment could not be completed

Checkout UI shows premium.paymentIncomplete when the payment flow ends without a successful confirmation (generic client fallback).

Why this happens

Provider declined/canceled, network failure mid-checkout, confirm step failed, or an unexpected client error without a more specific message. Broader than gateway-not-configured errors.

Diagnose and fix

1. Retry once; try another method if offered.

2. Check Payment history and invoices — payment may have succeeded despite the UI message.

3. Admin: review provider logs and Payment settings (keys, mode, webhooks).

4. If a more specific error appeared earlier (coupon, balance, gateway), fix that root cause first.

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