Topic
Errors
Why a product error or blocked message appears, and how to diagnose it.
Guides
Articles
Step-by-step write-ups for this topic.
- Please wait {seconds}s before trying againTicket reply — client rate-limit wait ({seconds}).View article
- reCAPTCHA is not configuredCaptcha gate — reCAPTCHA selected but keys/config missing.View article
- reCAPTCHA script is still loading. Wait a moment and try againCaptcha gate — reCAPTCHA JS not ready yet.View article
- Report files that violate our terms, copyright, or applicable law. False reports may be rejectedReport abuse — page subtitle / guidance copy (not an error).View article
- Select at least one ticketMy tickets — bulk action with empty selection.View article
- Sign in to create a ticketCreate ticket — anonymous visitor; must sign in.View article
- Sign in to view your ticketsMy tickets list — anonymous visitor; must sign in.View article
- Something went wrongError page title — generic or critical unexpected failure.View article
- Subject must be at least {min} charactersSupport/ticket subject — shorter than minimum ({min}).View article
- Subject must be at most {max} charactersSupport/ticket subject — longer than maximum ({max}).View article
- That email address cannot be used hereSupport/contact — email blocked/banned for submissions (403/400).View article
- The file link is invalid or the file is no longer available. Describe the URL or file details in your message belowReport abuse — linked file id/URL invalid; still allow free-text report.View article
- This file was not found or is no longer availableReport abuse API — file id missing or deleted (404).View article
- This ticket is closedSupport API — action blocked because ticket status is closed.View article
- This ticket is closed. You cannot add new messagesTicket view — reply form disabled; ticket already closed.View article
- Too many abuse reports. Try again laterReport abuse — rate limit exceeded.View article
- Too many contact submissions. Try again laterContact form — rate limit exceeded.View article
- Too many replies. Try again laterTicket reply — rate limit exceeded.View article
- Too many reports. Try again in about {seconds} secondsReport abuse — rate limit with countdown ({seconds}).View article
- Too many submissions. Try again in about {seconds} secondsContact form — rate limit with countdown ({seconds}).View article