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Tickets list shows tickets.list.authRequired when there is no member session.
Why this happens
Ticket list is per-account. Create gate: Sign in to create a ticket.
Diagnose and fix
1. Sign in, then reopen My tickets.
2. See Could not load tickets ({status}) if the list fails after sign-in.
3. See Tickets list and reply workflow.
4. See Sign in required for Manage Account.