Topic
Errors
Why a product error or blocked message appears, and how to diagnose it.
Guides
Articles
Step-by-step write-ups for this topic.
- BTCPay checkout is not enabled — add server URL, store ID, and API keyassertBtcpayCheckoutReady failed — isBtcpayCheckoutEnabled false.View article
- BTCPay Server did not return a checkout linkcreateBtcpayInvoice succeeded at HTTP layer but checkoutLink/URL missing.View article
- BTCPay Server is not configuredbtcpay-api — server URL / store / key missing before calling BTCPay.View article
- Card authentication failed — try another card or contact your bank3DS / Cardinal validate failed — premium.threeDsFailed.View article
- Card could not be verified — check your details and try againAccept.js / card form client — tokenization or verify step failed.View article
- Card tokenization data is missingCheckout API — Authorize.net opaque/descriptor data absent (400).View article
- Checkout cancelled — review your order and try againBalance top-up / member checkout return — cancelledBanner message.View article
- Checkout cancelled — try again when you're readyPremium page alert — checkoutCancelled after cancel return.View article
- Checkout could not be started — try againPremium/balance checkout client fallback when start checkout API fails unmapped.View article
- Checkout is not available for this tierPremium plan card — checkoutUnavailable for that role/plan row.View article
- Coinbase Commerce API key is not configuredCoinbase Commerce API helper — API key setting empty before request.View article
- Coinbase Commerce checkout is not configuredCheckout route chose Coinbase but integration not ready (503).View article
- Coinbase Commerce checkout is not enabled — add API credentialsAssert path — Coinbase Commerce checkout disabled; message includes Admin path.View article
- Coinbase Commerce did not return a hosted checkout URLCharge/invoice created but hosted_url (or equivalent) missing in API response.View article
- Coinbase Commerce is not configuredLow-level Coinbase Commerce client — settings incomplete before API call.View article
- Could not allocate a WebMoney payment number — try againuniqueWebMoneyPaymentNo exhausted — could not find unused externalId.View article
- Could not confirm paymentBalance/reseller top-up confirm route fallback when finalize throws.View article
- Could not create checkout sessionStripe/session checkout create failed — generic 500 or Stripe helper throw.View article
- Could not create PayPal order — check credentials and sandbox/live modepaypal-checkout create-order API failed — credentials or mode mismatch.View article
- Could not load card payment formPremium Accept.js / card form failed to load (premium.cardForm.loadFailed).View article