Topic
Errors
Why a product error or blocked message appears, and how to diagnose it.
Guides
Articles
Step-by-step write-ups for this topic.
- File is password protectedDownload or grant was blocked until the file access password is verified.View article
- Private file — only owner can create linkA signed-in non-owner tried to mint a download grant for a private file.View article
- Private file — open in owner browserA private-file temp link was opened without the owner’s signed-in session.View article
- Private file — sign in as ownerA guest tried to create a download link for a private file.View article
- Too many attempts — try again laterPassword verify (and related grant rate buckets) hit the rolling rate limit.View article
- Too many comments — try again laterComment posting hit the per-user or per-IP hourly rate limit.View article
- Too many download links — try again laterCreate download link / grant mint hit the per-IP or per-file rate limit.View article
- Too many parallel downloadsTitle on the /limit page when simultaneous download slots are full.View article
- Too many parallel downloads for this viewerInternal concurrency exception text; clients usually see the account or guest parallel-limit messages instead.View article
- Too many parallel downloads for your accountSigned-in member hit simultaneous download slots — wait until a current download finishes.View article
- Too many parallel downloads for your plan/limit page meta for members — wait a few seconds or upgrade for more simultaneous slots.View article
- Too many parallel downloads — wait until finishedGuest API parallel-limit message — wait until the current download finishes.View article
- Too many parallel guest downloads/limit page meta for guests — wait a few seconds or sign in for more slots.View article
- Too many preview requestsAdmin mass-email preview was rate-limited — not the public file preview player.View article
- Video too large to previewInline video preview is capped (~200 MiB); use a normal download link instead.View article
- Write something firstClient-side comment form guard — empty body before the comment API is called.View article
- Reply only to top-level comments on filesFile download comments allow one reply level — you cannot reply to a reply.View article
- Reply only to top-level comments on foldersPublic folder comments allow one reply level — you cannot reply to a reply.View article
- You cannot comment on this fileComment post refused — the file is private (or not viewable) and you are not the owner.View article
- You cannot comment on this folderFolder comment post refused — the folder is not publicly viewable to you.View article