Errors

Too many preview requests

Admin mass-email preview was rate-limited — not the public file preview player.

Too many preview requests

Staff hit the mass-email preview rate limit (“Try again shortly”). Despite living in the download error catalog, this is not the public image/video preview endpoint.

Why this happens

Admin email preview allows a limited number of previews per minute per staff user. Public /{id}/preview / video-preview routes do not use this string.

Diagnose and fix

1. Admin: wait a minute, then preview the email template again.

2. Do not confuse with Image/Video too large to preview on download pages.

3. No Users & limits toggle for this staff limiter.

4. If visitors report “preview” issues, check size caps and storage offline instead.

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