Topic
Errors
Why a product error or blocked message appears, and how to diagnose it.
Guides
Articles
Step-by-step write-ups for this topic.
- Expire temp links cannot exceed 7 daysAdmin save rejected Symlink expiry over 10080 minutes (7 days).View article
- Expire temp links must be at least 1 minuteAdmin save rejected Symlink expiry below 1 minute or a non-numeric value.View article
- File no longer availableThe download grant token is still valid, but the file was deleted or deactivated after mint.View article
- File not found (page title)Browser tab title when the download URL’s file ID does not resolve — page body is a generic 404.View article
- File not foundAPI/download lookup found no active file for this id (JSON error with a period).View article
- Folder not foundA folder id in member nav, comments, or API calls does not match an existing folder.View article
- ForbiddenGeneric 403 on download stream/preview when the viewer is not allowed and no richer message applies.View article
- Guest downloads limited at the same timeAnonymous visitors hit the simultaneous download cap and see the /limit page guest copy.View article
- Image too large to previewInline image preview is capped (~25 MiB); use a normal download link instead.View article
- Image preview resize mode must be validAdmin save rejected image preview size mode — must be auto, standard, custom, or original.View article
- Incorrect passwordThe file access password was wrong (or the client shows this when the incorrect-password response is mapped).View article
- Invalid file download page payloadSaving the admin File download page design failed because the request body was not a valid config payload.View article
- Invalid file idA download or API call sent a file id that is missing, too short, or too long.View article
- Invalid or expired download linkThe temporary /d/{token} grant is missing, expired, exhausted, or no longer valid.View article
- Invalid pre-download page payloadSaving the admin Pre-download page design failed because the request body was not a valid config payload.View article
- Invalid range requestThe HTTP Range header was malformed or out of bounds (416) — not the same as resume disabled.View article
- Invalid storage pathThe file’s stored path is unsafe or outside the upload root — stream/preview refuses to open it.View article
- Live download not available for your accountMy Files → Live downloads is off for this user (site mod and/or per-user override).View article
- Max temp link uses cannot exceed 100000Admin save rejected Symlink max uses above 100000.View article
- Max temp link uses must be at least 1Admin save rejected Symlink max uses below 1 or a non-numeric value.View article