Errors

Attachment must be {max} or smaller

Support tickets — attachment exceeds size limit ({max}).

Attachment must be {max} or smaller

Ticket form shows tickets.form.attachmentTooLarge when the file is larger than {max} (formatted limit from site config).

Why this happens

Per-ticket attachment size cap. Compress, split, or link externally instead of attaching a huge file.

Diagnose and fix

1. Pick a smaller file or compress it under {max}.

2. Remove the attachment and describe the issue in text if needed.

3. Retry create/reply.

4. See Tickets (member) / Tickets list and reply workflow.

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