Errors

Ticket not found

Support tickets — ticket id missing, deleted, or not owned (404).

Ticket not found

Tickets API returned 404 Ticket not found. for a missing, deleted, or inaccessible ticket id.

Why this happens

Stale link, wrong id, or ticket not owned by the signed-in member/staff context.

Diagnose and fix

1. Open Tickets (member) list and select a current ticket.

2. Sign in if you were anonymous.

3. See Tickets list and reply workflow / Ticket categories.

4. Create a new ticket if the old one was removed.

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