Topic
Errors
Why a product error or blocked message appears, and how to diagnose it.
Guides
Articles
Step-by-step write-ups for this topic.
- Invalid upload page payloadSaving the admin Upload page design failed because the request body was not a valid config payload.View article
- Invalid upload partChunked upload metadata does not match a valid part (wrong part index or inconsistent total parts).View article
- IPv6 literal URLs not supportedRemote URL upload rejects URLs that use an IPv6 address in the host (bracketed literal).View article
- File is over maximum upload sizeA chosen file is larger than the member’s max upload size; remove it or shrink it before uploading.View article
- No storage server has SFTP ingestSFTP credentials cannot be issued because no enabled storage server has SFTP ingest turned on.View article
- Only some files added — batch limitAdding files to the queue hit the per-batch max; only part of the selection was accepted.View article
- Only first files included in batchUpload started with more queued files than the plan allows; only the first N are sent.View article
- Only first links included in batchCopy-from-public paste had more links than the batch max; only the first N are imported.View article
- Only first URLs included in batchRemote URL paste had more URLs than the batch max; only the first N are imported.View article
- Paste one or more download linksCopy-from-public was started with an empty link box — client validation before the API.View article
- Remote download timed outFetching the remote URL took longer than the import timeout (about 30 minutes).View article
- Remote file exceeds 512 MiB read limitLegacy remote-read ceiling message; live imports usually enforce tier max upload size instead.View article
- Remote file exceeds maximum upload sizeThe remote URL’s file is larger than the member’s effective max upload size.View article
- Remote import failedGeneric client fallback when remote URL import reports an error without a clear message.View article
- Remote upload size mismatch while bufferingLegacy buffering mismatch message; live paths report saved-file or S3 size mismatch instead.View article
- Remote URL upload not allowed for your planThis plan has Block remote URL upload turned on — Remote URL import is denied.View article
- S3 object missing after uploadS3/CDN write reported success, but HeadObject could not find the object afterward.View article
- S3 upload size mismatchBytes stored in S3 do not match the declared size; the incomplete object is discarded.View article
- Select at least one permissionA save tried to leave download and upload both off; at least one permission must stay selected.View article
- SFTP access revokedSFTP login failed because this account’s SFTP credential was revoked or disabled.View article