Errors

No storage server has SFTP ingest

SFTP credentials cannot be issued because no enabled storage server has SFTP ingest turned on.

No storage server has SFTP ingest

The product cannot provision member SFTP access because no enabled storage server has SFTP ingest turned on. Full message: ask an administrator to enable it under Servers.

Why this happens

Member SFTP needs at least one online, upload-capable server with ingest enabled (sftpIngestEnabled), plus site/mod/env gates and the member’s tier SFTP switch. If pickDefaultSftpIngestServer finds nothing, provisioning fails with this message.

Diagnose and fix

1. Admin → Settings → Mods → SFTP (toggle.sftp_mod) — on (plugin licensed).

2. Env / site: SFTP_INGEST_ENABLED=true, not disabled; site setting sftp_ingest_site_enabled not "false".

3. Users & limits — SFTP on for that tier (toggle.ul2_ftp_on_*).

4. Admin → Servers → [node] → SFTP ingest — enable ingest, set public host/port and staging path; server must be enabled (not offline / read-only).

5. Confirm health under Admin → Files → SFTP ingestion / Admin SFTP ingestion, then have the member reopen SFTP credentials.

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