Errors

Reseller account is not enabled

Reseller top-up confirm (and related) — reseller disabled (403 short form).

Reseller account is not enabled

Reseller path returned 403 Reseller account is not enabled. (affiliate.resellerDisabled).

Why this happens

User is not a reseller, or reseller is turned off for the account. Short form used on some routes (e.g. top-up confirm). Longer siblings add “for your user” / “Contact support”.

Diagnose and fix

1. Admin → Users → Edit User — enable reseller / approve reseller flags.

2. Confirm site reseller program settings allow resellers.

3. Member: retry top-up, codes, or API after approval.

4. See Approve reseller on register and Reseller not available.

Related