Errors

Incorrect file password

API rejected the typed file access password — hash did not match.

Incorrect file password

A password-protected file/download gate rejected the submitted access password. API text: Incorrect file password. The UI often maps this to the shorter Incorrect password.

Why this happens

verifyPassword against the file’s accessPasswordHash failed. Owner signed-in viewers and already-verified cookie sessions bypass the gate. Empty submit is usually Enter the file password / “file is password protected.”

Diagnose and fix

1. Re-enter the password from the uploader (caps lock / wrong file link).

2. Owner: edit the file password and share the new one.

3. Open the link while signed in as the owner to bypass.

4. Wait if password-attempt rate limits apply; network failures show Could not verify password.

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