Errors

Could not verify password

Password check request failed in the browser (network/CSRF) — not the same as a wrong password.

Could not verify password

The download page called POST /api/download/verify-access-password and the fetch itself failed (network, CSRF, aborted request). Wrong password returns a different message (“Incorrect file password”).

Why this happens

Client catch around the verify call — not a failed password match. Session/cookie issues or a down API can trigger it.

Diagnose and fix

1. Refresh the page, complete captcha/TOS if shown, and try the password again.

2. Confirm the file has an access password set (Password-protected files / edit file).

3. Check grant/password rate limits if they are hammering verify.

4. If the API returns “incorrect,” treat it as a wrong password, not this article.

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