Topic
Errors
Why a product error or blocked message appears, and how to diagnose it.
Guides
Articles
Step-by-step write-ups for this topic.
- Password-protected files cannot be copied with a link aloneCopy-from-public refused — source file has an access password hash.View article
- Password requiredSensitive account API called without a password field (disable 2FA, reveal keys).View article
- Password reset email is disabled or missingauth.password_reset template not sent — disabled or missing in Emails settings.View article
- Password too short (min 8)Admin bulk user line — password field shorter than 8 characters.View article
- Passwords do not matchReset-password (or similar) form — password and confirm fields differ.View article
- Refresh the page and try againAuth form CSRF not ready or csrf fetch failed — refreshAndRetry message.View article
- Registration could not be completedEmail or OAuth registration failed — AUTH_REGISTRATION_FAILED / oauthRegistrationFailed.View article
- Registration is currently disabledisRegistrationOpen false — email register and OAuth new-account paths blocked.View article
- Registration token expired — create a new storage serverRemote storage node register — registrationExpiresAt is in the past (410).View article
- Required on this siteAccount Settings label when 2FA is on and canDisableTwoFactor is false (mandatory mode).View article
- Resend verification email is disabled or missingauth.verify_email_resend template not sent — disabled or missing under Emails.View article
- Save your OAuth Client ID in Settings firstGmail Connect start refused — xoauth2_client_id empty before building Google auth URL.View article
- Scan the QR code with Google Authenticator, then enter the 6-digit codeMandatory 2FA login guidance after QR setup succeeds — scan then enter code.View article
- Security token not ready — refresh the page and try againAuth form submit blocked — csrfToken empty (auth.csrfNotReady).View article
- Server errorGeneric SERVER_ERROR (500) — e.g. unexpected failure during registration.View article
- Set a username and password in account settings firstLocale/API string when a feature needs local credentials before continuing.View article
- Set up Google Authenticator firstPOST /api/account/2fa/enable refused — no twoFactorSecret stored yet.View article
- Setup expired — open Set up Google Authenticator againAccount 2FA confirm failed — pending setup cookie missing or expired.View article
- Setup expired — start sign-in againMandatory 2FA confirm — pending TOTP setup cookie missing or user mismatch.View article
- Setup session expired — sign in againMandatory 2FA setup gate — login mandatory-setup cookie missing or IP mismatch.View article