Errors

Setup expired — start sign-in again

Mandatory 2FA confirm — pending TOTP setup cookie missing or user mismatch.

Setup expired — start sign-in again

During mandatory 2FA login, confirming the authenticator code failed because the pending setup cookie is missing or does not match the setup session (AUTH_2FA_SETUP_EXPIRED / product: start sign-in again).

Why this happens

readTotpSetupPendingCookie empty or userId ≠ mandatory-setup gate. Member waited too long, cleared cookies, or started over. Distinct from Account Settings Setup expired — open Set up Google Authenticator again and from Setup session expired — sign in again (mandatory-setup cookie itself gone).

Diagnose and fix

1. Return to login; enter password again so mandatory setup restarts.

2. Scan the new QR promptly; enter the 6-digit code.

3. Keep cookies enabled; same browser/IP for the flow.

4. Lost device later: staff Reset user 2FA / sessions.

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