Errors

We could not send the reset email — check mail settings

Forgot-password send failed — AUTH_RESET_EMAIL_FAILED (503).

We could not send the reset email — check mail settings

POST /api/auth/forgot-password could not deliver the reset message (AUTH_RESET_EMAIL_FAILED). Product asks to check mail settings or try again in a few minutes.

Why this happens

SMTP/Gmail/sendmail failure, or provider reject — after the template path is enabled. Distinct from Password reset email is disabled or missing (template off) and from rate limits (Too many requests — try again later).

Diagnose and fix

1. Admin → Settings → Email — test SMTP / Gmail; fix from-address.

2. Confirm password-reset template is enabled.

3. Retry forgot-password; check spam if send succeeds later.

4. See Emails are not arriving — checklist.

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