Errors

Preview temporarily unavailable

The download page shows preview is temporarily unavailable because storage is offline or trashed.

Preview temporarily unavailable

The landing page preview slot is eligible for this file type, but storage is treated as offline — so the UI shows Preview temporarily unavailable.

Why this happens

isFileDownloadStorageOffline: server OFF, soft-deleted/trashed, or remote node disconnected. Full download may still hit Temporary offline style API messages. Distinct from “too large to preview” size caps.

Diagnose and fix

1. Admin → Servers — set the file’s server ON (or READONLY if that is intentional) and reconnect remote nodes.

2. If trashed: Servers → TrashRestore.

3. Check Disk caps and offline servers / Health Center.

4. Refresh the download page after the node is healthy.

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