Errors

File uploads not available for your plan

Uploads are off for this plan and there is no purchasable higher plan that unlocks them.

File uploads not available for your plan

Uploads are blocked for this member’s plan, and the product does not offer an Upgrade link — there is no higher purchasable tier that would turn uploads on.

Why this happens

Users & limits → Uploads enabled is off for their tier (toggle.ul2_upl_on_*), and no higher rung on the Registered → Premium → Premium Pro ladder both has uploads enabled and is sold. Distinct from site-wide “Uploads are currently disabled” (all tiers off) and from the upgrade variant of this message.

Diagnose and fix

1. Admin → Settings → Users & limits → Uploads enabled — turn on for at least the tiers that should upload.

2. If they should upgrade instead: enable uploads on Premium / Premium Pro and publish those plans under Plan & pricing.

3. Check a per-user limits override that may have turned uploads off for one account.

4. Member: contact support; clicking Premium won’t help until a higher plan actually unlocks uploads.

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