Errors

File for Premium members only — upgrade

Signed-in non-Premium members cannot download a Premium-only file — upgrade to continue.

File for Premium members only — upgrade

A signed-in member who is not Premium / Premium Pro tried to download a file with the Premium flag. Product text: upgrade your account to download it.

Why this happens

Same isPremium gate as the guest and landing-page walls, but the member CTA is Upgrade (no “sign in” line). Owner always passes. Guests see File for Premium members only — sign in and upgrade instead.

Diagnose and fix

1. Member: upgrade to Premium / Premium Pro, then retry.

2. Uploader: clear the Premium flag if free members should download it.

3. Admin: review Files premium by default so new uploads are not all locked.

4. Confirm plans are sold under Plan & pricing — Premium plans.

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