Errors

File available to Premium members only

File-page wall when the file is marked Premium and the viewer is not Premium or Premium Pro.

File available to Premium members only

The download landing page blocks non‑Premium viewers when the file has isPremium set. Short wall copy without the longer sign-in/upgrade sentence.

Why this happens

File flag Premium-only; viewer is not owner and not Premium / Premium Pro. New uploads may default to premium when Files premium by default is on. API mint/stream often uses the longer for Premium members only guest/member messages instead.

Diagnose and fix

1. Visitor: sign in with Premium / Premium Pro, or ask the uploader for a non-premium file.

2. Admin/uploader: clear the Premium flag on the file if it should be free.

3. Review Files premium by default and Public / premium file flags.

4. Sell plans under Plan & pricing — Premium plans.

Related