Errors

Downloads aren't available for your plan

Signed-in member’s tier has downloads off, and no higher tier unlocks them — API/runtime gate copy.

Downloads aren't available for your plan

A signed-in member is blocked because their tier’s Downloads enabled is off, and no higher tier on the ladder has downloads either. Wording uses “for” your current plan (runtime assertDownloadAllowedForSiteLimits / API 403).

Why this happens

Member builder dead-end: no upgrade CTA possible. Distinct from SSR Downloads aren't available on your plan (“on”) and from the upgrade variant that names a target tier (Phase 13).

Diagnose and fix

1. Enable downloads for their tier (ul2_dnl_on_reg / _prem / _prem_pro).

2. Or enable a higher tier and sell upgrades so the upgrade message can appear.

3. Per-user override if only one account should download.

4. Guests see guest CTAs instead — this article is for signed-in members.

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