Errors

Downloads aren't available as a guest

Anonymous downloads are off; the CTA asks them to sign in or create an account to continue.

Downloads aren't available as a guest

Guests cannot download because Downloads enabled is off for anonymous (ul2_dnl_on_anon). This generic variant says: sign in or create an account to continue.

Why this happens

Anon downloads are off, and the site did not pick a specific “sign in as Registered / Premium / Premium Pro” CTA (no clear first member tier with downloads, without being the all-tiers-off case). Sibling guest lines name Premium or Registered more specifically.

Diagnose and fix

1. Turn on Downloads enabled for Anonymous if guests should download.

2. Or enable Registered/Premium/Premium Pro and leave anon off — visitors will see the matching guest CTA instead.

3. Ensure Registration / Login are available if you rely on sign-in.

4. After save, test the download page logged out.

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