Errors

Could not start checkout

Balance/reseller top-up API fallback — start checkout threw (short message).

Could not start checkout

Short balance/reseller top-up failure (balanceTopUp.checkoutStartFailed / route catch). Sibling of premium’s longer Checkout could not be started — try again.

Why this happens

Selected gateway not ready, validation error, or exception while creating the pending payment / redirect. Prefer the specific Error string when the API returns one.

Diagnose and fix

1. Retry; pick another payment method if available.

2. Admin: enable the chosen gateway (Stripe, PayPal, BTCPay, etc.).

3. Check logs for the underlying message on /api/account/balance/top-up.

4. Confirm top-up options loaded first (Could not load top-up options).

Related