Errors

Bandwidth exceeded — upgrade your account

Download bandwidth for this plan is used up, but a higher plan would allow more.

Bandwidth exceeded — upgrade your account

Same rolling download bandwidth gate as Bandwidth exceeded, but a higher purchasable tier has a larger (or unlimited) quota — so the product tells them to upgrade.

Why this happens

Current tier’s ul2_bw_mb_* window is full; Registered → Premium → Premium Pro ladder still has a better bandwidth tier for sale.

Diagnose and fix

1. Member: upgrade via Premium checkout, then retry the download.

2. Admin: raise bandwidth on higher tiers, or on the current tier if guests/registered should not hit this often.

3. Publish/enable the target plan under Plan & pricing.

4. Buying traffic packages may also help when premium traffic mode applies — see the next article.

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