Errors

Uploaded but password could not be set

The file uploaded successfully, but setting the access password afterward failed.

Uploaded but password could not be set

The file is on the site, but the follow-up password save failed. Product text: set the password from My Files.

Why this happens

Upload complete succeeded; then PATCH on the file with accessPassword failed (session/CSRF, validation, permissions, or network). The file exists without the password the member typed on the upload form.

Diagnose and fix

1. Member: open My Files → edit the file → set the password there (Edit file / password fields).

2. Sign out/in and retry password set if the session looked stale.

3. Admin: check logs for the failed /api/files/mine/:id PATCH; confirm password-protected files are allowed for that tier.

4. The upload itself does not need to be redone unless they deleted the file.

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