Errors

Could not load security token

The upload page could not fetch a CSRF token from /api/auth/csrf before uploading.

Could not load security token

Before upload/copy/remote actions, the page loads a CSRF token from /api/auth/csrf. If that fails, you see Could not load security token.

Why this happens

The client calls GET /api/auth/csrf with cookies. A non-OK response or a JSON body without token triggers this message. Typical causes: session expired, cookies blocked, wrong site URL / HTTPS mix, or the auth route erroring behind a proxy.

Diagnose and fix

1. Hard refresh and sign in again, then open the upload page.

2. Allow cookies for the site; disable strict blockers for this domain.

3. Confirm members use the real public URL (PUBLIC_APP_URL / HTTPS) — not http:// on an HTTPS-only cookie setup.

4. In the browser Network tab, inspect /api/auth/csrf — status should be 200 with a token field.

5. On the server, check app logs for CSRF/session errors; confirm the app process is healthy: systemctl status xfileultra.

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