Upload canceled
The uploader shows Canceled when the transfer was aborted on purpose or the browser stopped the request.
Why this happens
The client maps abort / AbortError to this message. Typical causes:
- The member clicked cancel on a file or the whole batch
- They refreshed or left the page mid-upload
- The browser killed a long request (sleep, network drop)
This is not the same as “Uploads are currently disabled” or a size/quota error.
Diagnose and fix
1. Ask whether they canceled or navigated away — if yes, start the upload again and leave the tab open.
2. If they did not cancel: check network stability, VPN, and browser extensions that abort XHR/fetch.
3. Confirm uploads are still allowed for their plan (Users & limits → Uploads enabled) and the site is not in upload maintenance.
4. For large files, try a smaller test file; if only big files abort, look at Nginx client_max_body_size, reverse-proxy timeouts, and disk space on the storage server.