Errors

Not enough premium traffic remaining

Premium-traffic mode is active, but remaining purchased traffic is smaller than this file.

Not enough premium traffic remaining

The download needs premium traffic, but the member’s remaining pool is less than the file size. Product text: “Not enough premium traffic remaining for this download.”

Why this happens

Tier bandwidth was exhausted (or the flow resolved to premium mode) and remainingBytes < fileSize. Related to Bandwidth exceeded — premium traffic not enough, which often appears when some traffic remains but still not enough after the rolling bandwidth gate.

Diagnose and fix

1. Member: buy a larger traffic package, or pick a smaller file.

2. Admin: Plan & pricing — Traffic packages; confirm packages are enabled.

3. Check the user’s purchased vs used premium traffic balances if adjusting manually.

4. Raising Download bandwidth reduces how often traffic mode is needed.

Related