Errors

Network error while activating the license. Check that this server can reach xfileultra.com

Install wizard — license activate request failed at network layer.

Network error while activating the license. Check that this server can reach xfileultra.com

Install wizard shows installWizard.errors.licenseNetworkError when the activate call cannot reach the license API.

Why this happens

DNS/firewall/proxy blocking outbound HTTPS, or temporary network outage. Distinct from Could not activate the license key (API rejected the key).

Diagnose and fix

1. From the server: test HTTPS to xfileultra.com.

2. Open required outbound ports; fix proxy settings.

3. Retry activation.

4. See First-run install wizard / What the license key does.

Related