Errors

Max guest downloads in window

Anonymous IP hit Max downloads per member (anon) for the rolling window.

Max guest downloads in window

Guests (by IP) have used their allowance of downloads for the current rolling period. Product text names guest downloads and {days}.

Why this happens

ul2_per_user_dnl_max_anon over ul2_per_user_dnl_period_days. Sign-in may help if member tiers have higher caps.

Diagnose and fix

1. Guest: wait for the window, or create an account / upgrade.

2. Admin: raise anon max downloads or the window length.

3. Confirm proxy IP hashing is correct (shared NAT can burn one guest budget for many people).

4. Distinct from guest simultaneous-download (/limit) caps.

Related