Errors

Download or upload must stay enabled

The product refuses a setup where both download and upload would be turned off for that tier or tool.

Download or upload must stay enabled

You see this when a save or API call would leave both download and upload disabled for a context that needs at least one of them.

Why this happens

Each plan tier has separate switches for Uploads enabled and Downloads enabled under Users & limits. Some tools (and some permission saves) refuse a “both off” state so a role cannot end up unable to do either action.

Message text in the product: “At least one of download or upload must stay enabled.”

Diagnose and fix

1. Admin → Settings → Users & limits — for the tier you changed (guest / registered / Premium / Premium Pro), check:

- toggle.ul2_upl_on_* — Uploads enabled

- toggle.ul2_dnl_on_* — Downloads enabled

Leave at least one on for that tier.

2. If you edited a single user override, open that user and restore upload or download for them.

3. Re-save and retry the action that failed.

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