How the four tiers work
Anon, Reg, Premium, and Premium Pro. Every Users limits row is a matrix across these audiences.
How the four tiers work
Users limits is a matrix. Each row is a rule; each column is who it applies to.
Where to find it
Admin → Settings → Users limits
The four columns
| Column | Billing tier | Who |
|---|---|---|
| Anon | free |
Not signed in (guests) |
| Reg | registered |
Signed-in free members |
| Premium | premium |
Paid Premium plan |
| Premium Pro | premium_pro |
Higher paid plan |
Guests always use Anon. Signed-in members use their effective paid role (Premium Pro > Premium > otherwise Registered). Only Premium and Premium Pro are sold at checkout; paid access sets role + expiry, then expiry returns them to Registered.
Changing a cell only affects that tier - Premium settings do not fall through to Reg.
How to think about it
1. Decide what guests may do (usually download with friction; uploads are not available to Anon).
2. Make Reg better than Anon, but still limited.
3. Make Premium / Pro the upgrade (speed, bandwidth, previews, SFTP, etc.).
Mods (pre-download, API, SFTP master, media mods) are site-wide gates. Users limits decide which tiers get through those gates.
Common problems
I set Premium unlimited but guests are unlimited too
Wrong column - check Anon/Reg cells.
Limits ignored
A Mods master switch is off, maintenance disabled uploads/downloads, or a per-user override applies.