Errors

Could not update password

Password-reset form fallback when /api/auth/reset-password fails without a mapped error.

Could not update password

On the reset password page (link from forgot-password email), submitting a new password failed. Fallback product text when the API error is not mapped: Could not update password.

Why this happens

POST /api/auth/reset-password rejected the request — common causes: expired or already-used token, invalid CSRF, password policy failure, or a transient server error. Distinct from Current password is incorrect (signed-in change on Account Settings).

Diagnose and fix

1. Request a new forgot-password email and open the latest link (do not reuse an old tab).

2. Hard refresh; confirm CSRF loaded; use a password that meets site rules (length, etc.).

3. If emails never arrive, fix outbound mail first (Emails are not arriving — checklist).

4. Signed-in members changing password use Change password / Account Settings instead of this flow.

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