Cannot send verification email to a banned user
Sending a verification email failed because the account is banned. The product will not issue a verify token for banned users.
Why this happens
issueUserVerificationEmail checks bannedAt before creating a token. Public resend often skips banned users quietly; admin “Send verification” surfaces this error.
Diagnose and fix
1. Admin → Users → Bans — unban the account if that is intentional.
2. Then send verification again from user edit, or ask them to use resend after unban.
3. Confirm you have the right user (not a different banned row).
4. Distinct from mail delivery failures (SMTP / Emails are not arriving).