Errors

Branding is not available for this account

Account branding API — user tier/flags cannot use branding (403).

Branding is not available for this account

/api/account/branding (and upload) returned 403 Branding is not available for this account.

Why this happens

User branding is off for this tier/plan, or the account lacks branding entitlement. Not a file upload failure on the main library.

Diagnose and fix

1. Admin: enable branding for the user’s tier (Which tiers may use user branding).

2. Member: upgrade if branding requires a paid plan.

3. Retry Account branding tab (member) after entitlement is on.

4. See User branding and logo limit articles.

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