Errors

A coupon with this code already exists

Admin checkout coupon create/update — duplicate coupon code.

A coupon with this code already exists

Admin coupon create/update rejected because the code is already used (admin-checkout-coupons).

Why this happens

Coupon codes must be unique. Editing another coupon to the same code, or creating a duplicate, triggers this. Not a member checkout error.

Diagnose and fix

1. Pick a different code, or edit the existing coupon instead of creating a new one.

2. Search the coupons list for the conflicting code (case/normalization may apply).

3. Deactivate/delete the old coupon if it should be replaced.

4. Members redeeming codes see different “invalid coupon” style messages.

Related