How to edit an email template

Enable/disable, edit subject and body, keep %variables%, Send test, Save. Transport is Main → Email delivery.

How to edit an email template

Where to find it

Admin → Settings → Emails → pick a template

How it works

1. Open a template

2. Toggle enabled (disabled templates are skipped silently at send time)

3. Edit subject and body (plain text; subject ≤ 500, body ≤ 100000)

4. Keep %variable% placeholders listed for that template (click chips to copy)

5. Reset to default restores catalog text

6. Send test to the test inbox, then Save email templates

Delivery transport is Settings → Main → Email delivery - templates only control content.

Non-English locales may overlay subject/body from locale files at send time; English uses the DB/catalog.

Common problems

Broken links in mail

A %…_url% placeholder was removed. Put it back from the variable list.

Template edited but never sends

Template disabled, or the event never fired (e.g. verification only when require-verify is on).

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