Errors

username and password required

Internal SFTP authenticate — username or password field missing (400).

username and password required

Internal /api/internal/v1/sftp-authenticate (or equivalent) received a body without both username and password.

Why this happens

SFTP/PAM bridge called the website API with an empty credential field. Not a wrong-password failure (Unauthorized / auth reject). Related to needing a site password for SFTP (Set a username and password in account settings first).

Diagnose and fix

1. Member: set a password in Account Settings; reconnect the SFTP client with username + password.

2. Admin/node: ensure the ingest auth proxy forwards both fields.

3. See Connect with SFTP / SFTP on storage nodes.

4. Passwords must not use characters the SFTP stack rejects (see colon article).

Related