Errors

Two-factor setup is not available

Mandatory 2FA setup/confirm — TOTP not allowed or not mandatory (403).

Two-factor setup is not available

/api/auth/mandatory-2fa/setup or /confirm returned 403 because the site is not both allowing and requiring TOTP (AUTH_2FA_SETUP_UNAVAILABLE).

Why this happens

Admin changed mode mid-flow, or the member reached mandatory setup URLs when mode is optional/off. Distinct from Two-factor authentication is disabled on this site (account Settings APIs).

Diagnose and fix

1. Admin: set mode to mandatory if that flow is intended; or optional/off and have members use Account Settings setup.

2. Member: start login again after staff fixes mode.

3. Do not bookmark mid-setup URLs across mode changes.

Related