Errors

Invalid password

Account action rejected — password check failed (disable 2FA, reveal API key, etc.).

Invalid password

A sensitive account action asked for your account password and the check failed. Used by disable 2FA, reveal API key, reveal reseller API credentials, and similar routes — not the login form’s Invalid email or password.

Why this happens

verifyPassword against passwordHash returned false. Typo, caps lock, or wrong account. Distinct from Current password is incorrect (change-password on profile) and from Incorrect file password (file gate).

Diagnose and fix

1. Re-enter the account password carefully; retry.

2. If forgotten, use Login and password reset, then retry the action.

3. Social-only accounts may need to set a password first before reveal/disable flows.

4. Staff should not confuse this with file-access passwords.

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