Errors

Could not load downloads

Live downloads / downloads UI — list failed to load.

Could not load downloads

Live download UI shows liveDownload.loadFailed / Could not load downloads.

Why this happens

API/network failure loading the downloads list — not a “downloads disabled” policy message.

Diagnose and fix

1. Refresh the downloads page; retry.

2. Confirm downloads are enabled for the account/plan if the empty state looks like a policy block.

3. See Live download page and Downloads progress.

4. See Live download not available for your account if entitlement is the real issue.

Related