Byte-range resume not supported for CDN or remote
Product text: byte-range resume is not supported for CDN or remote storage yet — download the full file. Live proxied cases more often show the longer Byte-range resume not available while proxied message.
Why this happens
Same family: partial HTTP Range on non-local storage without a direct/presigned path that can honor ranges. Treat both strings as “resume not available on this storage path.”
Diagnose and fix
1. Prefer full file download for remote/CDN files until direct download is configured.
2. Enable Direct download on remote nodes / working CDN redirects where possible.
3. Confirm Resume downloads is on for the viewer’s tier when testing resume on local storage (local can support Range when configured).
4. Clients should not keep retrying Range against a proxied URL.